Shipping Policy

Last updated: December 13, 2023

Order Processing and Shipping Schedule

We handle orders from Monday to Friday EST, excluding holidays recognized by the post office, such as New Year's Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas.

Shipping Fees

  • Standard global shipping is available.
  • Orders $59 and above are shipped free.
  • A shipping fee of $6.99 applies to orders below $59.

Order Processing and Delivery Timeline

  • Orders are processed within 3-5 business days after order confirmation.
  • The final order time each day is 6 pm EST.
  • Standard ground shipping is used for all orders.

Estimated Shipping Duration by Country:

  • United States: 8 to 12 business days.
  • United Kingdom, Germany, France, Spain, Italy, Netherlands, Finland, Ireland, Switzerland, New Zealand, Sweden, Singapore, Denmark, Japan, Belgium, Portugal, Kuwait, Poland: 8 to 12 business days.
  • Canada: 9 to 12 business days.
  • Australia: 10 to 14 business days.
  • Mexico, Norway: 12 to 14 business days.
  • Israel: 14 to 21 business days.
  • Other countries: 14 to 21 business days.

Order Tracking and Support

  • Shipping confirmation and tracking details are provided via email.
  • Please allow an extra day or follow the tracking link provided for non-updated tracking info.

Frequently Asked Questions

  • Unreceived Orders: Contact [email protected] if your package doesn't arrive within 21 business days.
  • Delivery Locations: We ship globally.
  • Multiple Address Shipping: Not available. Place separate orders for different addresses.
  • P.O. Box and Military Address Delivery: Available.
  • VAT and Duties: Included for U.S. orders. International shipments are DDU (delivered duty unpaid). Local customs or VAT may apply.

Shipping Policy Disclaimer

  • Delays may occur due to incorrect addresses, weather, or customs. Coolcoshirts is not liable for such delays.
  • Contact Hours: Monday-Friday, 10 am-6 pm EST, with most queries answered within 8-24 hours.